Questions? Answered.
Everything you need to know about accounts, funding, trading and security. Can't find your answer? Our team is online 24/7.
Account
Click Register, complete the short sign-up form and choose your account type. Once you've verified your identity and funded your account, you can start trading immediately. The whole process typically takes less than 10 minutes.
A valid government-issued photo ID (passport, national ID card or driving licence) and a proof of address dated within the last 6 months, such as a utility bill or bank statement.
Yes. You can open multiple live and demo accounts from a single client portal — for example, to separate strategies or trade in different base currencies.
Yes. Every client can open a free, unlimited demo account loaded with virtual funds to practise strategies and explore our platforms without risk.
Deposits & Withdrawals
We accept debit and credit cards, bank wire transfers, popular e-wallets and selected cryptocurrencies. Available methods may vary by country.
Most withdrawal requests are processed within 24 business hours. The time for funds to reach you then depends on your payment provider — typically instant for e-wallets and 2–5 business days for bank transfers.
marketcapital24 does not charge fees on deposits. Withdrawals are free of charge from our side, although your bank or payment provider may apply their own fees.
Client funds are kept in segregated accounts with top-tier banks, separate from company operating funds. All accounts also benefit from negative balance protection.
Trading
More than 1,350 instruments across forex, stocks, indices, commodities, metals, energies and cryptocurrencies — all from one account.
Leverage lets you control a larger position with a smaller deposit (margin). For example, 1:100 leverage means $1,000 of margin controls a $100,000 position. Leverage magnifies both profits and losses, so please trade responsibly.
Forex trades 24 hours a day, five days a week. Crypto is available 24/7. Stocks, indices and commodities follow the hours of their underlying exchanges.
Yes. All trading strategies — including scalping, hedging and automated trading via Expert Advisors — are permitted on every account type.
Platform & Security
MetaTrader 5 for desktop, our browser-based WebTrader, and native iOS and Android mobile apps. All platforms sync with your account in real time.
We use bank-grade encryption (TLS), two-factor authentication and strict internal access controls. Read our Privacy Policy for full details.
Use the 'Forgot password' link on the client portal login page. You'll receive a secure reset link by email. If you need help, our 24/7 support team is always available.
Still have questions?
Our support team replies in minutes, 24 hours a day.